Patterns from the kind of work we do.
We only publish real case studies once a client has signed off. Until then, the patterns below are composites of engagement shapes we've actually run - names changed, numbers real.
11 hours a week returned, with month-end prep largely automated.
GPT-4 plus Zapier plus Xero - the firm didn't add new tools, they connected the ones they were already paying for. The piloted version ran on real client data for two weeks before anything went live. We delivered the dashboard from day one of production.
11 hrs / wk
returned across team
3.8×
faster than manual
+22 NPS
from ops team
The ops lead made her son's Tuesday football training for the first time in six weeks.
"Nothing felt risky. They piloted before they touched anything live, and we got a dashboard from day one."
Ops Lead · 12-person accounting firm · Melbourne
A $400/month stack replaces a part-time admin role.
Order-status replies, stock-reorder prompts, and returns routing. Validated in a 2-week pilot before anything shipped to production. The founder went into the pilot expecting to hire - and came out of it not needing to.
$400 / mo
ongoing tool spend
$2.1k / mo
hire cost avoided
0.8 wk
payback period
Sunday afternoons stopped being "catch up on returns" afternoons.
"We thought we needed another hire. Turns out we needed our tools to talk to each other."
Founder · 8-person online retailer · Sydney
Top 5 automations identified, ranked, and scoped in two weeks.
An audit-only engagement. The business chose to build the top two internally using the spec we delivered. We sent a one-page exec summary they could forward to their board. No upsell, no follow-up sales call - that's the point of an honest audit.
2 wks
audit delivery
2 of 5
built internally
$499
total spend with us
The CEO stopped doing weekend triage emails. The work just got picked up Monday.
"They handed us a document we could actually act on. No upsell. That's rare."
CEO · 24-person consultancy · Brisbane
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